No further product information
No further shipping information.
Region | Minimum order | Delivery charge |
---|---|---|
Domestic | More than R2 000,00 | R150,00 |
Domestic | More than R3 000,00 | R250,00 |
Domestic | More than R5 000,00 | R300,00 |
Domestic | More than R6 000,00 | R400,00 |
RETURNS, REFUNDS, AND TITLE:
If you are
dissatisfied with an item purchased from our website you may return it to our Simonstown
Store for a refund, replacement or exchange provided that the conditions of our
Refund & Exchange policy have been satisfied.
We will exchange or
refund a product provided that:
·
There is valid proof of purchase, i.e. web invoice;
·
It is in its original packaging or condition, i.e the security seal or
shrink wrap is intact (if applicable), product is unworn and unused.
·
For hygiene reasons, underwear and used apparel may not be returned or
exchanged.
From the invoice
date of purchase: You have 7 days to request a refund and 14 days to request an
exchange.
All refunds are
processed strictly in accordance with the original sales tender type and only
after confirmation that the funds were received in our bank account.
Please note that
the cost of couriering the product back to our store shall be incurred by the
purchaser.
If you wish to
return something that you purchased online at www.kalidas.co.za because
the item you received is either damaged or not what you ordered, please contact
us at kalidascc@gmail.com
Kalidas does not
take title to returned items until the item/s arrives at our Store. At our
discretion, a refund may be issued without requiring a return. In this
situation, Kalidas does not take title to the refunded item.
Kalidas does not
collect returns from SAPO or any third party location. The customer is
responsible to return the item/s to our store.
If the product was
used for its intended purpose and design and in accordance with the product’s
instructions and/or user manual and is found by the customer to be faulty, Kalidas
will liaise with the supplying on behalf of the customer in terms of
replacement or repair. Proof of purchase is required. No refunds, repairs or
exchanges will be actioned on purchases where the products that have been
misused or purposely damaged. There may be a courier cost to have certain
products repaired. This cost is for the customer’s account and will be quoted
upfront. When returning products for repair, please ensure that it is in a
hygienic condition.
To avoid processing delay,
please return item with instructions and contact details
This product has not yet been reviewed.